Shipping/Returns

PROSPETTIVA

Orders, Shipping & Returns

Last Updated: September 30, 2026

Prospettiva pieces are produced in limited quantities and, for select releases, made specifically after an order is placed. Please read the following before completing your purchase.

PREORDERS & PRODUCTION

Preorder and made-to-order pieces require time to produce.

Unless otherwise stated on the product page, please allow approximately 6–8 weeks for production.

This timeframe is an estimate, not a guaranteed shipping or delivery date. Production may take longer due to manufacturing, material availability, quality control, or circumstances outside of our control.

Once your piece is finished, it will be shipped using the method selected at checkout.

SHIPPING

Estimated transit time begins after your order ships.

U.S. orders: 2–7 business days
International orders: 5–12 business days

Carrier delays, customs, weather, and other circumstances may affect delivery times.

For international orders, customers are responsible for any applicable customs duties, taxes, VAT, or import fees.

CANCELLATIONS & CHANGES

Because preorder and made-to-order pieces may be produced specifically for your order, cancellations and changes are limited.

If you need to change your size, color, address, or other order information, contact us as soon as possible.

Once production has begun, we generally cannot guarantee cancellations or changes.

RETURNS & EXCHANGES

All sales are final unless otherwise required by applicable law.

We do not generally accept returns or exchanges for:

  • Incorrect size selection
  • Change of mind
  • Personal preference
  • Color or style preference
  • Accidental purchases
  • Failure to review product information or sizing

Please review all product details and measurements carefully before ordering.

QUALITY & HANDCRAFTED VARIATION

Our garments may feature unique washes, distressing, fading, printing, embroidery, or other finishing techniques.

Because of this, no two pieces may be exactly identical.

Small variations in color, texture, distressing, stitching, placement, or finish are considered part of the character of the garment and are not necessarily defects.

DAMAGED OR DEFECTIVE ITEMS

We inspect every piece before it leaves us.

If your order arrives damaged or has a confirmed manufacturing defect, contact us within 48 hours of delivery with your order number, photos, and a description of the issue.

After reviewing the claim, we may offer a replacement, repair, store credit, or refund depending on the situation and product availability.

ADDRESS & DELIVERIES

Please make sure your shipping information is correct before placing your order.

Prospettiva is not responsible for delivery issues caused by incorrect or incomplete addresses.

If a package is returned because of an incorrect address, refusal of delivery, or failure to claim the package, additional shipping costs may apply for reshipment.

CONTACT

Questions about your order?

Email: TTIVABRANDS@GMAIL.COM

Please include your order number when contacting us about an existing order.

BEFORE YOU ORDER

By placing an order with Prospettiva, you acknowledge that you understand our production timelines, shipping estimates, final-sale policy, and the possibility of natural variations in our garments.

Take your time. Check your size. See the piece clearly.

PROSPETTIVA — CHANGE YOUR PERSPECTIVE.